The four page summary appeared in my email this afternoon.
Read your copy carefully: among other things, it explicitly acknowledges asset gathering and potential conflicts of interest and various fees.
None of it surprises me, but I do recall previous complaints--as if this isn't part of the financial industry.
I'm glad I was not only one to receive that today. I thought perhaps it was related to something I asked tiaa to do. But it seems just normal communication.
New Regulation Best Interest [Reg BI] kicked in on 6/30/20 and Client Relation Summary [CRS] is part of that.