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Participant ○○

Unable to Exchange Funds in TIAA 403b account

It looks like TIAA is, and perhaps will continue having difficulties handling the volume of requests made to their website.  I tried to move funds this afternoon from a bond to a stock fund this afternoon (3/16/20) but due to volume (as noted by an error message) my attempt(s) failed.  

In truth this is the first time I’ve had difficulty with TIAA.  Of course it’s also the first occasion I’ve had to try and capture a market drop of this magnitude.  Silly me.

Brian

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4 Replies
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Explorer ○○○

Re: Unable to Exchange Funds in TIAA 403b account

I also failed to get in to make a Traditional -> CREF Stock transfer, but I am hopeful that it will have deflected me to an even better day.

I had the same experience in August 2011.  That time the market began bouncing back the next day, and I missed the opportunity altogether.  I guess for the sake of everyone I should wish for the same thing to happen this year.  I try to stay in a position so that I can meet increases and decreases with equanimity.

John

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Participant ○

Re: Unable to Exchange Funds in TIAA 403b account


@BrianG wrote:

It looks like TIAA is, and perhaps will continue having difficulties handling the volume of requests made to their website.  I tried to move funds this afternoon from a bond to a stock fund this afternoon (3/16/20) but due to volume (as noted by an error message) my attempt(s) failed.  

In truth this is the first time I’ve had difficulty with TIAA.  Of course it’s also the first occasion I’ve had to try and capture a market drop of this magnitude.  Silly me.

Brian


Oh isn't this wonderful.. 

Here I was thinking that only the re-balance page didn't work..

Thanks TIAA !!!

Worthless.

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Valued Contributor

Re: Unable to Exchange Funds in TIAA 403b account

I made exchanges in my TIAA 403b on 3/12/20 and 3/18/20, two terrible market days, and those went through without any hitch.

YBB
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Explorer ○

Re: Unable to Exchange Funds in TIAA 403b account

I transferred funds using the TIAA website from TREA to CREF money market Tuesday without a hitch.  By the end of business Wednesday it was completed.  

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