cancel
Showing results for 
Search instead for 
Did you mean: 
     
Highlighted
Explorer ○

Premium tab of ETF Quickrank

I cannot get into the Premium tab of the ETF Quickrank tool, even though I am already logged in as a Premium member.  Instead, I get the page touting the advantages of Premium membership.

This happens even though I have followed all procedures previously given to me by Mstar to deal with this sort of situation:

Sign out from Mstar; close browser; delete cache, cookies, and bookmark; go to Mstar "manually" and login.

I am able to get into other Premium features such as Analyst reports and Portfolio X-ray.

Any suggestions?

0 Kudos
11 Replies
Highlighted
Frequent Contributor

Re: Premium tab of ETF Quickrank

I am able to get to Quickrank from Research/Mutual Funds and Research/ETF pages. 

 https://www.morningstar.com/funds/screener-rank

https://www.morningstar.com/etfs/screener-rank

 

YBB
0 Kudos
Highlighted
Explorer ○

Re: Premium tab of ETF Quickrank

 

yogibearbull,

Can you get into the Premium tab of ETF Quickrank? 

That is the problem I have--not just getting into ETF Quickrank itself.

0 Kudos
Highlighted
Frequent Contributor

Re: Premium tab of ETF Quickrank

@wanttoknow , yes, I can access both by PC & Android phone.

YBB
0 Kudos
Highlighted
Explorer ○

Re: Premium tab of ETF Quickrank

 

yogibearbull,

What data do you find in the Premium tab of ETF Quickrank?

 

 

0 Kudos
Highlighted
Frequent Contributor

Re: Premium tab of ETF Quickrank


@wanttoknow wrote:

 

yogibearbull,

What data do you find in the Premium tab of ETF Quickrank?

 


See screenshot,

Screenshot 2019-09-17 19.39.04.png

YBB
0 Kudos
Highlighted
Explorer ○

Re: Premium tab of ETF Quickrank

 

What you're showing me is the Snapshot, not the Premium tab.

0 Kudos
Highlighted
Employee
Employee

Re: Premium tab of ETF Quickrank

I can replicate the same issue, that the Premium tab isn't available. I've queued this up for the development team to review. Apologies for the disruption in the interim.

0 Kudos
Highlighted
Follower ○○

Re: Premium tab of ETF Quickrank

This issue appears to be ongoing. Are there any updates available? Thank you.

0 Kudos
Highlighted
Employee
Employee

Re: Premium tab of ETF Quickrank

We have not yet had an opportunity to work on this due to more pressing work. We'll look to work on it in the coming weeks.

Thanks,

darrin

0 Kudos
Highlighted
Explorer ○

Re: Premium tab of ETF Quickrank

 

Darrin,

It's been more than a year since I reported this problem.  Can it be corrected now?

0 Kudos
Highlighted
Explorer ○

Re: Premium tab of ETF Quickrank

I've just been told by Morningstar Support that ETF Quickrank isn't supposed to have a Premium tab, and they are going to remove it.

0 Kudos
Announcements