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Community Manager RyanM Community Manager
Community Manager

Morningstar Community Terms of Service

Below are the Terms of Service (Terms of Service) for this Morningstar Community Site (Site).

Subject to these Terms of Service and any other Morningstar terms appearing on the Site, Morningstar, Inc., on behalf of itself and its affiliated companies (Morningstar) grants you a limited, revocable license to access and use the Site for the purpose set forth below.  By accessing or using the Site, you agree that you are bound by these Terms of Service. 

Overview

Morningstar is making the Site available for the purpose of peer-to-peer and direct support, education and product ideation. Although the Site is designed for use by our customers, our business partners and their employees, we welcome anyone to participate in public areas. In all cases, however, we expect everyone to observe the Community rules of conduct set forth in these Terms of Service.

Site Access

 The Site is currently configured to include the following areas: (1) Discussions (Forums); (2) Knowledge Base; (3) Academy; (4) Ideas; (5) Insights (Blogs); and (6) Case Portal (Support Case Submission and Review).  Most areas of the Site will be publicly available and not require the user to be authenticated in order to access them.  However, users who are not authenticated will only have read-only access to those public areas of the Site and will not have any ability to post information or submit comments.

Users with active subscriptions and trials to certain Morningstar products (e.g., Morningstar OfficeSM) will have the opportunity to be authenticated on the Site, using their Morningstar product email and password. Once authenticated, a user will be able to post, comment, submit support cases and access all areas of the Site.  Single Sign On (SSO) will be used to authenticate the majority of Site users. In cases where SSO does not authenticate a user, the user will simply log into the Site using his/her Morningstar product credentials.

Authenticated users will select a username to be displayed for interactions on the Site. Other than this username, no other identifier (e.g., first name/last name, email, etc.) will be displayed to other users.

Site Access Use Cases

There are three primary ways by which a user may access the Site:

  • A link from within the relevant Morningstar product to the Site
    • General link to community for Support
    • Indexed search results lead to specific Site content
  • Navigating to community.morningstar.com
  • Organic Search (e.g., Google search)
    • Indexed search results lead to specific Site content, bypassing the home page

Site Content and Its Use

Please note the following:

  • information contributed by you or any other Site user is not confidential; there should be no expectation of privacy.
  • You represent and warrant that you have all of the rights and consents necessary to access the Site and, if you are an authenticated user, to post content to it.
  • Morningstar, Inc. and its affiliates (Morningstar) own all right, title and interest in the Site and the Morningstar content appearing on it.
  • Morningstar has an irrevocable, royalty-free, perpetual license to all contributed content and may use that content for any purpose without restriction and without compensation to anyone.

Conduct

Posting Standards
To keep the Site a civil and respectful forum for debate and discussion, all users are prohibited from posting content: 

  • Containing language not permitted on public airwaves
  • Containing pornographic, racist, or sexist language
  • Containing threatening language
  • Containing personal attacks against others, including other Site users
  • Containing blatantly misleading, false, fraudulent, or illegal information or encouraging any illicit or illegal activity
  • Containing promotional content
  • Containing spam or unnecessary duplicative posts
  • Containing viruses or other damaging or disabling code
  • Containing the personal information of any third party, including, without limitation, the contact information of such party
  • Designed to disrupt the use of the Site or any other user's Posting Account (e.g., "news bombing" and other disruptive designed to overload capacity constraints)
  • Designed to impersonate any other person
  • Containing the copyrighted content of a third party
  • Containing information related to your Morningstar subscription terms or pricing.

Deletions and Terminations
We reserve the right to delete content (including any and all posts) without warning at our sole discretion. If we become aware of any posts violating any of the standards listed above or otherwise feel that any content or use is inappropriate, we may remove the content in question and/or immediately restrict or terminate the user's Posting Account.  Morningstar is the sole arbiter of any violations and the remedy used to address them.  Site users are responsible for all posts made through their Posting Accounts.

Modifications to Terms of Service

Morningstar reserves the right to modify these Terms of Service at any time, effective upon posting of the modified Terms of Service on the Site.

Disclaimers and Limits of Liability

Morningstar expressly disclaims any responsibility for: (i) any Site content, including, without limitation, whether it is accurate, complete or timely or complies with law; and (ii) any use that any one may make of the Site or its content, including, without limitation, any trading, investment or other decisions made on the basis of this information. You accept sole liability for your use of the Site and any information appearing on it.  The views and opinions expressed on the Site are solely those of the posting user and Morningstar has no responsibility for them.  Under no circumstances shall Morningstar be liable to you or any other person for any damages, including without limitation, direct, indirect, incidental, consequential or punitive damages, arising out of or relating to the Site, any content appearing on it or any use of any of the foregoing.   Your sole and exclusive remedy hereunder shall be for you to discontinue your use of the Site.

Governing Law

These Terms of Service are governed by the laws of the state of Illinois, without regard to their conflict of laws provisions.  You agree to the exclusive jurisdictions of the state or federal courts located in Cook County, Illinois for all disputes arising with respect to these Terms of Service, the Site or any content appearing on the Site.

 

Privacy

If you are an authenticated user of the Site, any personal information ("Personal Information") that Morningstar acquires about you as a result of your access or use of the Site will be governed by the Privacy Policy for the Morningstar product through which you were authenticated.  Until you are an authenticated user, Morningstar does not have access to any of your Personal Information.

The Site is hosted on Morningstar's behalf by its service provider, Lithium Technologies, Inc. ("Lithium").  When you access the Site, Lithium may automatically gather and store in its log files certain information about that access/use (e.g., your IP address, browser type, operating system, date/time of access, etc.); please refer to Lithium's privacy policy located at www.lithium.com.   Under the terms of parties' service agreement, this information is not passed along to Morningstar and must be held by Lithium in confidence and not used for any other purpose. 

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